Those of you who use cPanel as a hosting control panel know just how much functionality it offers. The main hurdle with all that functionality is that you need to log into cPanel before you can make use of it. However, there are times when you want to access your website statistics or perform a backup without having to login into cPanel itself.
If you’re one of those who want to access cPanel functionality outside of cPanel then you may well be interested in this collection of scripts.
On a recent quest for information on help desk software, I came across a free package that almost rivalled the industry leading eSupport from Kayako. If you’re looking for an online help desk and knowledge base package then do consider Cerberus. You’re limited to managing a single email address for queries, but commercial use is permitted in the free licence. Powerful, highly configurable, customisable and well-supported. Typically used by web hosts, Cerberus is definitely worth a look before you dig into your pockets.
Creating Flash-based movies that act as animated guides can be an extremely effective way to present training information or even sales messages.
Using the likes of Camtasia Studio ($299), Macromedia’s Captivate ($499), Multidmedia’s Capture ($199.99) or even DebugMode’s Wink ($0) you can create easy-to-use videos that almost anyone of any skill level can use.
If you’re used to traditional screen capture software that outputs a movie format such as .avi or .mpg then you might like to try one of the Flash-based alternatives. Being Flash animations, designed for the Web, one of the biggest benefits of using one of these applications is the relatively small filesize of the presentations they generate. That together with the 98% statistic that purports how many web browsers are now Flash compatible.