Those of you who use cPanel as a hosting control panel know just how much functionality it offers. The main hurdle with all that functionality is that you need to log into cPanel before you can make use of it. However, there are times when you want to access your website statistics or [...]
On a recent quest for information on help desk software, I came across a free package that almost rivalled the industry leading eSupport from Kayako. If you’re looking for an online help desk and knowledge base package then do consider Cerberus. You’re limited to managing a single email address for queries, but commercial [...]
Creating Flash-based movies that act as animated guides can be an extremely effective way to present training information or even sales messages.
Using the likes of Camtasia Studio ($299), Macromedia’s Captivate ($499), Multidmedia’s Capture ($199.99) or even DebugMode’s Wink ($0) you can create easy-to-use videos that almost anyone of any skill level can use.
If you’re used [...]